Refund Policy

1. Digital Product Nature

All products sold on Code Dealz Techs are digital goods delivered electronically. Due to the nature of digital products, once the product has been downloaded or accessed, refunds are generally not provided unless specific conditions are met.

2. Eligible Refund Scenarios

We may issue refunds in the following situations:

• Product Not as Described: The product significantly differs from what was described on the product page
• Technical Issues: The product has critical bugs or errors that prevent it from functioning as advertised, and we cannot provide a fix within a reasonable timeframe
• Duplicate Purchase: You accidentally purchased the same product twice
• Unauthorized Transaction: The purchase was made without your authorization

3. Refund Request Timeline

Refund requests must be submitted within 14 days of purchase. Requests submitted after this period will not be eligible for a refund.

To request a refund, please contact our support team with:

• Your order number
• Reason for refund request
• Supporting evidence (screenshots, error messages, etc.)

4. Non-Refundable Situations

• You've changed your mind about the purchase
• You've already used or implemented the product in a project
• The product was purchased more than 14 days ago
• The issue is related to your specific hosting environment or setup (not a product defect)
• You received the product but didn't read the description thoroughly

5. Refund Process

If your refund request is approved:

• Your license will be revoked and access to the product terminated
• Refunds will be processed to the original payment method within 5-10 business days
• You'll receive an email confirmation once the refund is processed

6. Exchanges

We do not offer exchanges for different products. However, if you purchased the wrong product by mistake, please contact us within 48 hours and we'll work with you to find a solution.